Risk-Free Payment
Enjoy a risk-free payment option with us. If the plans are changed, your deposit payment can be automatically cancelled and refunded up to 2 hours prior to your scheduled photoshoot time.
Cancellation instructions will be included in your confirmation email. In case of technical difficulties with the cancellation process, please contact our support team via live chat or email at help@phototrip.es.
WHAT SHOULD I WEAR OR BE READY FOR
After your booking, you’ll get a confirmation email with all the further information. Make sure to write your email correctly and check your spam or other folders if you can’t find the email.
If you have any special preferences or questions, you can always discuss them with your photographer in advance.
Everything is already planned; relax and enjoy while we take care of the rest.
WHAT IF MY PLANS ARE CHANGED?
No worries; you can cancel your deposit for the booking up to 2 hours before the photoshoot and get a full refund.
HOW WILL I FIND MY PHOTOGRAPHER?
You will get a confirmation email right after you complete the booking and pay the deposit.
We will send you the exact meeting point, phone contacts of your photographer, and cancellation link for your booking.
If you have any questions, you can always talk with us directly via live chat or social media.